Returns & Exchanges
At University Co-op, we want you to love your Longhorn gear, which is why we offer a 30-day return policy on most apparel and accessories in their original, unworn condition. Whether you need a different size or a different style, we are here to ensure your shopping experience is as seamless as your game day spirit.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack your unworn items with original tags attached into the original shipping box or a similar durable mailer.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old labels are covered.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.